Association of Personal Injury Lawyers
A not-for-profit organisation representing injured people


01 Jun 2016
APIL news

A leading lawyers' association launches a national social media campaign today (June 1) to encourage victims of personal injury cold calling to 'Can the Spam'.

Not-for-profit campaign group the Association of Personal Injury Lawyers (APIL) said cold calling exploits vulnerable people, and hopes its new cartoon will encourage people who are hounded by unwanted calls and texts about personal injury to report them to APIL.

"Cold calling for personal injury claims is exploitative, tasteless and intrusive," said APIL president Neil Sugarman. "Solicitors are not allowed to do it, for these very good reasons. But some claims management companies continue to hound people in this way and we want the Government to put a total ban on the practise.

"Until the Government is prepared to do this, we want people who receive these nuisance calls and texts to get involved in our social media campaign, which gives them easy routes to report their unwanted calls and texts, through our special Facebook page and Twitter account. We will then pass the information to the regulator.”

Mr Sugarman went on to explain that the Government has linked the scourge of cold calling and spam texting to its recent proposals to remove the right to claim compensation for some whiplash injuries.

“The Government has clearly got the wrong target in its sights,” he said. “If the problem is nuisance calls, why target people with genuine injuries by removing their right to compensation for their pain and suffering? The answer, surely, is to stop the problem at its source. Ban the cold calling. It’s that simple.

"The number of complaints received by the Information Commissioner’s Office about accident claim nuisance calls and spam texts rose by almost half between 2014 and 2015*," he went on. "We’re all fed up to the back teeth with it.

“As far as personal injury cold calling and spam texting is concerned, it has to stop."

To watch the cartoon, and find out how to get involved in the campaign, simply go to


Notes to editors:

  • * Information published by the Information Commissioner’s Office, 11 March 2016

  • Visit for more information.

  • Follow the campaign on @APILCanTheSpam and

  • The campaign email address is

  • APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.

  • For more information contact APIL’s press and communications officer Jane Hartwell on t: 0115 943 5416, m: 07808 768623, e:, or assistant press and communications officer Lizzy Freeman on t: 0115 943 5431 or e:  

  • Further briefings and information about APIL and its campaigns are on the association’s website at

  • Follow @APIL on Twitter.


Past press releases

Bereaved families must not be sidelined in coroner plans, 13 Jan 2022
New report gives voice to “devastated” NHS patients, 12 Jan 2022
Commissioner needed to solve patient safety crisis, 02 Nov 2021
Public wants ban on injury compensation calls and texts , 08 Sep 2021
Action needed now to stop the misery of needless injuries, 04 Aug 2021
Injury Prevention Week: it’s common sense!, 02 Aug 2021
Principle of openness 'undermined' by plans for patient safety probes, 14 Jul 2021
Seriously injured people are “not canny investors” hears justice committee, 10 Jun 2021

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400

Communications Manager
Jane Hartwell
0115 943 5416

Press & Communications Officer
Iman Anthony
0115 943 5431