APIL works to inform, tackle myths and change perceptions about personal injury. We do this through campaigns, and by publishing information booklets. Find out more about these campaigns and booklets here.
Data Protection and Digital Information Bill
Reality Check
Compensation Explained
The Compensation Myth
Accident or Negligence?
Urban Myths
Cold calling for personal injury claims exploits vulnerable people. It is tasteless and intrusive. It generates the false perception that obtaining compensation for injuries is easy, even when there is no injury. It brings the whole sector into disrepute. Calls and texts about personal injury claims remain a scourge on society which continue to have a detrimental effect on the public. Solicitors are banned from cold calling for personal injury claims, and we fully support this. Claims management companies (CMCs) however, are still allowed to contact people provided they follow the rules as set out in the Financial Guidance and Claims Act 2018. Contrary to some reports, this Act did not ban cold calling for personal injury claims. The Data Protection and Digital Information Bill was the perfect opportunity to tackle the problem of cold calling and spam texts for personal injury, and should have been amended to include an outright ban on these calls and texts. The Bill, however, fell as a result of the 2024 General Election, and did not proceed past House of Lords committee stage.
APIL’s parliamentary briefing for House of Commons second reading
APIL's parliamentary briefing for House of Lords second reading
APIL's parliamentary briefing for House of Lords committee stage
For many years now, personal injury law has been swept up in rancour and vitriol. APIL wants parliamentarians, journalists, and opinion formers to remember the stories of real injured people the next time reform issues come onto the agenda. The principle of helping injured people get back on track when their lives have been shattered by negligence, must never be eroded.
Reality Check, published in 2019, is the real story of personal injury, in black and white.
Read the booklet
APIL aims for everyone in our society to understand the importance of a right to redress for suffering needless harm, whether or not they have experience of the personal injury system. APIL is determined to do all it can to ensure that harmful and misguided perceptions about personal injury are turned around.
Compensation Explained, published in 2017 is a back-to-basics guide to the purpose of compensation, what makes a claim, and what challenges injured people face in the legal system in England and Wales.
The Compensation Myth, published in 2014, is a joint document with the TUC. It is aimed at setting the record straight on seven common misunderstandings about the compensation system.
This short guide aims to help people understand the difference between an accident and negligence, and to offer general advice on how to identify the former and avoid the latter.
Five urban myths relating to personal injury claims
View the urban myths and get the facts