"This was extremely helpful and informative. More of this type of course for managers would be helpful"
In conjunction with:
For PI firms, delivering good service profitably means that everyone in the firm who has a responsibility for supervising others should understand how to get the best from people by managing and developing them to deliver to a high level of performance.
This session is suited to any PI lawyer who supervises the work of others.
Following the webinar you will know how to manage and develop people to deliver high quality work.
This webinar will provide practical tips and templates covering:
- What really motivates people and helps them to succeed
- How to delegate to achieve high performance and to develop people
- How to deliver feedback quickly - both praise and where there is potential for improvement - so that it will be well-received and acted upon
- Using simple but effective coaching techniques
- Managing different types of people and dealing with practical people issues
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This session is part of a five session series.
The full series can be booked here:
https://www.apil.org.uk/training/apil-soft-skills-workshops-2025-full-series
Each session can be booked on its own by clicking on the links below, or as a series using the book now button.
Held in conjunction with The Legal Training Team, the five sessions cover:
Developing essential communications skills
Delivering excellent service and achieving client satisfaction under pressure
Managing your time more effectively when working under pressure
Balancing empathy and assertiveness to deal with challenging situations
Supervising and managing others
Live or on-demand
We encourage all attendees to watch the webinar live - this gives people the opportunity to ask questions and participate in polls.
All people registered for the webinar will automatically be emailed details to view the online recording following the webinar, whether you view live or not. Recordings are available to view for up to six months.